Your WoW Guide!

Welcome to the ItsWoW FAQ section—where we answer your questions with a sprinkle of fun ✨. Dive in to learn how we make your shopping journey as WOWtastic as possible!

⏳ How long will it take for my order to arrive? I can’t wait to say WoW!

We’re so glad you’re excited! Most orders ship within 24-48 hours 🚚 and arrive within 2-4 business days. If a product might take longer, we’ll clearly mention this on the product page so you’re in the loop. Got questions? Drop us an email at info@itswow.co.uk, and we’ll happily help you out!

🔄 What’s your return policy?

Your happiness = our priority 🥰. We offer a 30-day return policy, so you can shop stress-free. If something’s not quite right, email us at info@itswow.co.uk, and we’ll make the process smooth and easy—just like your favorite outfit!

❌ Can I cancel my order?

Yes, you’re in control! If your order hasn’t shipped yet, you can cancel with no fuss. Simply email us at info@itswow.co.uk, and we’ll take care of it. Easy-peasy!

😬 Oops! I got the wrong item.

Don’t worry, we’ve got your back! If there’s a mix-up with your order, email us at info@itswow.co.uk. Whether it’s a refund or a replacement, we’ll fix it faster than you can say “Wow!”

🔄 Do you offer exchanges?

We don’t currently offer direct exchanges, but don’t worry—we’re here to make things right! If your item isn’t quite what you expected, we’ll gladly issue you a refund so you can find something you love instead. Just email us at info@itswow.co.uk, and we’ll sort it out with care.

🌟 Why shop with ItsWoW?

At ItsWoW, we’re all about delivering WOW-worthy products and service that’ll make you smile 😊. From your first click to delivery day, we’re here to ensure every moment is as fabulous as your new wardrobe!

Ready to start your WOW journey? 🎉 Let’s make it unforgettable! ✨